Our Operations Team
Kelly Channon
Executive Director
Experience:
With over two decades of commitment to third-sector educational initiatives, I specialise in managing systems, contracts, compliance, and HR, all aimed at ensuring the prosperity of Step into Learning. My genuine passion lies in cultivating excellence within Step into Learning, blending a personable touch with professional expertise
3 Things I Love:
Walking, nutrition and my two little dogs, Arty and Wednesday
Malcolm Wake
Head of Centre (Quality)
Experience:
27 years working in education – schools, colleges, universities and the private sector. 20 years in Australia where I led a number of projects including the incredibly successful “Making the Connection” project and the “Incarceration Prisons Art Show”. I have spoken at conferences, on radio and TV and feel passionately about the impact and transformational power of education.
“Education is the passport to the future, for tomorrow belongs to those who prepare for it today.” – Malcolm X
3 Things I Love:
Cooking, family and running
Sue Caldwell
Sales Lead
Experience:
35 years in recruitment, training and business development with a passion for sustainability
3 Things I Love:
Walking, cooking and spending time with my family
Siobhan Robbins
Internal Quality Assurance Lead and Learner Recruitment & Events Support
Experience:
After achieving a BA (Hons) and MA, I wanted to continue my passion for learning by working in the education sector. I have over 10 years’ experience working in education through to university level, focusing on assessment and internal quality assurance
3 Things I Love:
Spending time outdoors in Cornwall, renovating our home and family time with my husband and daughter
Naomi West
Employability and Next Steps Lead
Experience:
25 Years working in Advice and Guidance – Passionate about supporting people to lead valued lives and achieve their goals
3 Things I Love:
Family, Cornwall and gardening
Lucy Muldowney
Recruitment & Therapies Coordinator
Experience:
I have previously worked in forensic psychology, adult mental health and borough council customer engagement. I have also had my own business in Cornwall, where I have now lived for 18 years.
3 Things I Love:
cold water swimming, camping in the wilderness and festivals
Suzanne Pennells
SPF Digital Futures Cornwall - Project Co-ordinator
Experience:
18 years working in market research, 5 years working in education across marketing and funded projects
3 Things I Love:
Travelling, yoga, books you can’t put down
Clare Glendinning
Business Support
Experience:
20 years of working in the Public Sector. I have a 2:1 BA Hons in IT and English Literature – I was a mature student with 2 kids under the age of 5 and the only person with that combination in my year!
3 Things I Love:
Living in Cornwall, Caravanning and Family
Jo Tucker
Health & Safety Lead and Business Support Administrator
Experience:
I was privileged to teach young children for 24 years, watching their progress was very rewarding. I have also been a parent carer, supporting other parents along the way
3 Things I Love:
Pilates, exploring new places and meeting up with friends and family
Nicky Bull
Sales Co-ordinator
Experience:
Over 25 years within retail, ranging from Customer Service Advisor to Operations Manager, within huge retail brands. I have spent the last 2 years working for Country Sports Magazine, managing the subscriptions
3 Things I Love:
Spending time with my family, socialising with friends, holidays and I recently discovered I enjoy gardening