Data Protection & Privacy
Organisation processing my personal information:
Step Into Learning, The Orchard Centre, Blind Hole, Market Street, Launceston, Cornwall PL15 8AU. Telephone number 01566 770729
Person responsible for data protection:
The Data Protection Officer is Clare Glendinning. The Data Protection Officer can be contacted on 01566 770729 or by emailing DPO@stepintolearning.org.uk
Step Into Learning is registered with the ICO – the Registration Number is Z3060813
GDPR & Retention Policy
Learner Privacy Policy
Data Protection Overview
How does Step Into Learning Collect Your Personal Information?
We may collect your personal information directly from you or from a variety of sources, including:
- at a course advice or open event
- when you visit our website or enquire about a course
- when you apply to join Step Into Learning and then enrol onto a course
- during your studies when you are a learner with us
Why Does Step Into Learning Collect and Use Your Personal Data
We process personal information to deliver educational services. We may use personal data for different purposes (including sensitive personal data). These include:
- employment, if you are working for us
- to maintain records, to support the services we provide
- visits to one of our sites, so that we know who is on the premises and to keep you safe in case of an emergency
- providing IT and information services to support education and other work at Step Into Learning
- educational provision when you apply and enrol for courses with us
- providing support services
Does Step Into Learning have the Right to Process your Personal Information?
We will only process your personal data if we have a lawful basis for doing so. Processing for different purposes may have different lawful bases. We will always explain why we are processing personal information whenever we collect it from you.
Which Organisations does Step Into Learning Share your Personal Information With?
Step Into Learning shares personal information with other organisations where there is a legal requirement to do so. The organisations that we share personal information with can be found here.
Which Categories of Personal Information does Step Into Learning Receive from Third Parties?
Step Into Learning collects and processes information from third parties. Sources of information may relate to education, finance, careers services, other public sector services
How Long does Step Into Learning Keep your Personal Information for?
The data retention tables from the Retention & GDPR policy can be found here
Does Step Into Learning Transfer Personal Information to Other Countries?
Step Into Learning will only transfer personal data to other countries where it is safe to do so. Where a transfer of personal data is planned to happen only once, Step Into Learning may ask for your consent.
What are your Responsibilities as a Data Subject?
Step Into Learning collects and processes personal data necessary for the operation and promotion of the organisation and where it is in the best interests of the data subjects. To help us in this task, you need to provide accurate and complete personal data to us, so that we can fulfil our obligations. If you fail to give us the information we ask for, the contract that you enter with Step Into Learning may be invalid. Step Into Learning will ask for your consent, if we would like to use your personal data for marketing or promotions. If you give us your consent at first but then change your mind, you can withdraw your consent again at any time. Step Into Learning does not process your personal data for automated decision-making or profiling.
What Rights do you as a Data Subject have over your Personal Information?
- to ask us for access to information about you that we hold
- to have your personal data updated, if it is inaccurate or incomplete
- to request the deletion or removal of your personal data from our systems, where there is no legal or other compelling reason to store and use it
- to restrict our processing of your personal data (i.e. you permit us to store it but no further processing)
- to object to direct marketing (including profiling)
- not to be subject to decisions based only on automated processing
To exercise the above rights, you should contact the Data Protection Officer by email, telephone or letter:
Data Protection Officer, Step Into Learning, The Orchard Centre, Blind Hole, Market Street, Launceston, Cornwall PL15 8AU
How Can I Complain if I Have Concerns about the Way Step Into Learning is Processing my Personal Information
If you are unhappy about how we use your personal information, you can use Step Into Learning’s Complaints Policy. If you are still unhappy about how Step Into Learning are processing personal information after you have heard back from us, you should contact the Information Commissioner’s Office ico.org.uk
DPO Contact Form
If you need to contact the DPO, you can email Clare DPO@stepintolearning.org.uk